FAQ

Do you offer curbside pickup?

• • Unfortunately, we do not offer curbside services. Alll orders are shipped directly to you via USPS, UPS, or Fedex.

How long will it take to receive my order?

• • It takes 2-3 days for us to process and prepare your order for the carrier. From there it will be an additional 3-5 days for your order arrives to your doorstep.

Will I be notified when my order has shipped out?

• • Yes, we will send you an email notifying of the shipment and provide you the tracking number so you can track the shipment until it is delivered.

What payment methods are accepted?

• • We accept all credit and debit cards that carry the Visa, Mastercard, Amex, or Discover logos. We also accept PayPal, Venmo, and Apple & Google pay.

What if something is wrong with my order? Do you accept returns? Exchanges?

• • You can return most anything you purchase from our store but unfortunately, some items have additional mfg. restrictions or time sensitive requirements. If there is a problem with your order, contact us so that we can assist you as swiftly as possible. For more information see our Return, Refund, & Exchanges policy.

What are the customer service center operating hours?.

• • You can get help with your account and orders by filling out the form on our website’s contact page. Someone will respond to your inquiry within 24 hours