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Privacy Policy
This updated privacy policy is effective April 2, 2025
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
How payment providers use data
To better understand how a provider uses and stores the data shared with them, check their privacy policies directly:
- 2checkout: https://www.2checkout.com/policies/privacy-policy
- Amazon Pay: https://pay.amazon.com/us/help/201491260
- Authorize.Net: https://www.authorize.net/company/privacy/
- eWay: https://www.eway.com.au/legal
- First Data: https://www.firstdata.com/en_us/privacy.html
- GoCardless: https://gocardless.com/en-eu/legal/privacy/
- Klarna: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/privacy
- PayFast: https://www.payfast.co.za/privacy-policy/
- PayPal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
- SnapScan: http://www.snapscan.co.za/downloads/SnapScanAppCustomerTermsConditions(v2).pdf
- Square: https://squareup.com/legal/privacy
- Stripe: https://stripe.com/gb/privacy
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by email us at:
Phone: (720) 463-4109
Standard mail at:
1850 Chestnut Pl Apt 305
Denver, CO 80202
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for texts by em messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
